Support Center

FAQ

Common questions and knowledge base

• How do I place order with cellworldco.com?
• Is local pick up available?
• What is the return policy?
• Do your phones come with warranty?
• What are my shipping and payment option?

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Repair Status

To check the most update of your phone repair status click here

Warranty Repair

Trouble with your phone? We can help! All GSM handhelds come with 30 days store warranty, or if you’ve purchased extension. Click here to file a new warranty claim and sent out your device.

Standard Repair Service

Didn’t buy your phone from us? We can still fix your phone! Click here to file a request.

DOA Exchange

Not happy with the purchase? Phone die upon arrival? We will take it back! “Click here” for more detail.