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Conditions to process a DOA exchange
Cellworldco must be notified within 3 days after package been sign for and delivered to avoid any restocking fees. 15% restocking fee will be apply if issue reported 4th to 7th day.
Buyer will be responsible for shipping for returning.
Do not return your item until an approval of RMA is issued.
We will only replace the same model.
Package must be complete with all un-wrapped accessories.
Absolutely no scratch or nick on device it self.
Conditions to process a dissatisfy item:
- 15% to 35% of restocking fee will be applied, depends on condition of packaging
- Accessories must be complete and un-wrapped to avoid high percentage of restocking fee
- Phone must have less than 15 minutes